Rayonshine. Worry-Free Coverage, Start to Finish.
Your choice for peace of mind. We provide the highest level of protection from shipping to installation, ensuring you fully enjoy your purchase.
Comprehensive Protection
We cover risks of accidental damage, breakage during transit, and installation errors. Your product is protected until it is safely in use.
Rapid Response & Resolution
The claims process is fast and simple. Submit your report online, and our team will respond within 24 hours to provide replacement or compensation.
Professional Support Team
Access dedicated customer service and technical support. We are ready to provide professional installation guidance and reliable assistance whenever you need it.
The Assurance Process
Follow these easy steps to resolve any issues and get back to enjoying your home immediately.
1. Report Incident/Loss
If you discover any damage, loss, or installation difficulty, please submit an issue report immediately through our dedicated customer service channel.
2. Our Rapid Resolution
Our specialist will contact you in the shortest time possible, verify the details, and initiate the process for compensation or sending a brand-new product.
3. Peace of Mind Restored
Once the issue is resolved, you will receive a brand-new product or a full refund. Enjoy your purchase without worry.